FAQ

How do I take care of my LUE pieces?
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All of our pieces are handmade in our Southern California studio. We repurpose exclusively vintage and secondhand garments and textiles to create your one-of-a-kind piece. With this in mind, the textiles we use have had many lives before we got our hands on them, so be delicate with your new piece. 
 
We choose to celebrate any holes, imperfections, or discoloration in our fabrics, these are unique reminders of the lives these textiles have experienced.
 
We want you to be able to make plenty of memories in your new LUE piece, so we ask that you dry clean or spot clean your piece with a damp cloth.
 

 

How do your hats fit?
 
We hand crafted our own pattern to create our unique bucket hat shape. We like our hats a bit oversized with a longer brim that can be worn down or folded up for maximum versatility.  Due to the one of a kind nature of our hats and the varying fabrics we use, each hat will fit a bit differently.
 
 Please see the specific measurements on the product page before you purchase. 

 

 

What is your return policy?
 

Due to the one of a kind nature of our pieces, we do not accept returns at this time. However, if you have a concern with a faulty or damaged item, please contact us straight away at heyluestudios@gmail.com so we can review the matter.

 

   

How can I contact you?

 

Please email us at heyluestudios@gmail.com and we will get back to you as soon as possible.